![]() This would enable much faster implementation of WhatsApp. Update: end of 2021 WhatsApp announced it was working on a new API. So as to keep customers informed about their orders, invoices, etc. Other example is WhatsApp combined with an ERP or CRM system. This is an example of an integration based on WhatsApp Business API. Later in this article, I will show you how to use WhatsApp as a chat tool on your website. So in this case, WhatsApp offers developers the opportunity to start integrating WhatsApp Business into their existing software. A particular code that is shared between two software suits that allows simple relationships to be established. ![]() ![]() In case you're not familiar with the term "API"? API stands for Application Programming Interface. WhatsApp Business APIįor large or medium-sized companies, there is the WhatsApp Business API. Companies or associations that want to be in contact with existing or potentially new customers in a very simple way. Mainly interesting for smaller organizations. WhatsApp Business is the business version of the widely known WhatsApp. ![]()
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